Identifying Customer Expectations is Key to Evidence Based Service Delivery
نویسندگان
چکیده
منابع مشابه
Towards a Service Delivery Based on Customer eXperience Ontology: Shift from Service to eXperience
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ژورنال
عنوان ژورنال: Evidence Based Library and Information Practice
سال: 2010
ISSN: 1715-720X
DOI: 10.18438/b89g8d